Refund policy
Refund Policy
At RestAssured, we want you to feel confident when shopping with us.
If you are not satisfied with your order, please contact us through our Contact page within 14 days of receiving your item.
To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
Once your return request is received, we will guide you through the return process.
Refunds will be processed after the returned item has been received and inspected.
Please note:
- Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect.
- Items must be returned unused and in original condition.
- Delivery times and return instructions may vary depending on the product and destination.
- Faulty, damaged, or incorrect items should be reported as soon as possible with photos.
EU customers may have a 14-day right of withdrawal for eligible online purchases, subject to applicable exceptions.
Peace of Mind. RestAssured.